Refund Policy

Refund Policy
Eligibility for Refund:To be eligible for a refund, you must meet the following criteria:Your Propzing subscription must be active and within the refund period. You must submit a refund request within the 3-5 working days. The reason for your refund request must fall within the acceptable refund categories, such as technical issues, unsatisfactory service, or any other valid reasons mentioned in our terms and conditions.

Refund Request Process:To initiate a refund, please follow these steps:Contact our customer support team either through email, phone, or live chat. Provide necessary information, including your Propzing subscription details, reason for refund, and any supporting documentation, if required.Our customer support team will review your request and respond within a specified time frame. If your refund request is approved, we will initiate the refund process.

Refund Period:The refund period for Propzing subscriptions may vary depending on the specific plan you have chosen. Please refer to your subscription agreement or our website for the exact refund period applicable to your subscription.

Refund Method:Types of Data CollectedRefunds will be processed using the same method of payment used for the original purchase. The refund amount will be credited to your account within a 5-7 working days, which may vary depending on your bank or payment provider.Non-Refundable Items:Please note that certain items or services may not be eligible for a refund. These may include any non-refundable fees, charges, or additional features purchased alongside the Propzing subscription.

Modifications to the Refund Policy:We reserve the right to modify our refund policy at any time. Any changes will be communicated to you through our website or other appropriate channels. At Upstellar Technologies Private Limited, we strive to provide a fair and transparent refund policy to ensure your satisfaction with Propzing. If you have any further questions or concerns regarding our refund policy, please contact our customer support team, and we will be happy to assist you.